Question 1

Do you offer a free trial?

Accepted Answer

We offer a guided pilot programme for qualifying enterprises. During the pilot, you get hands-on access to our platform and services so you can evaluate the impact on your operations before committing to a plan. Contact our sales team to discuss eligibility.

Question 2

What is your cancellation policy?

Accepted Answer

Our managed and enterprise plans operate on annual contracts with a 90-day notice period for cancellation. Ad-hoc services can be stopped at any time since they operate on a pay-per-ticket basis with no long-term commitment.

Question 3

Can I upgrade my plan at any time?

Accepted Answer

Yes. You can upgrade from any tier to a higher tier at any point during your contract. Our team will work with you to ensure a seamless transition with zero disruption to your operations. The pricing difference is prorated for the remainder of your billing period.

Question 4

Do you offer volume discounts?

Accepted Answer

Absolutely. We offer competitive volume-based pricing for enterprises with large-scale operations or multi-region deployments. The more tickets and locations you cover, the better the per-unit economics. Reach out to our sales team for a tailored quote.

Pricing

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Enterprise

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