Customer Stories
See how enterprises transform their IT operations with KompiTech
Trusted by leading enterprises
Onsite Services EMEAHewlett Packard Enterprise: Break-Fix Field Services Across Europe
HPE needed to reduce field service costs without compromising SLA performance. KompiTech deployed a blended workforce of senior and AI-enabled junior engineers — using its Knowledge Base to turn years of repair expertise into instant, on-site guidance across EMEA.
Read the full story>85%
First Time Fix
>90%
Response SLA Met
24x7
Availability
Onsite Warranty ServicesLenovo: Onsite Warranty Repair Services
Lenovo needed a field service partner that could consistently deliver high-quality onsite laptop and desktop repairs while maintaining strict customer satisfaction standards. KompiTech provided trained, certified technicians — turning around warranty repairs with industry-leading first-time fix rates.
Read the full story2,400+
Annual Repairs
NBD / 2BD
SLA Coverage
>90%
First Time Fix
24/7 Service Desk & IT StaffingAbbott: 24/7 IT Service Desk & Dedicated Onsite Engineers
Abbott needed a reliable IT partner to provide round-the-clock service desk coverage and dedicated onsite engineers across its European campus locations. KompiTech deployed a team of certified field engineers backed by a 24/7 service desk — delivering hardware support, VIP assistance, and smart hands services.
Read the full story8
Dedicated Engineers
24/7
Service Desk
4
Campus Locations
Multi-Site IT SupportBlueBay Asset Management: Onsite IT Support Across 3 European Offices
BlueBay needed a flexible IT partner that could support its growing European footprint — from day-to-day deskside support to setting up entirely new offices. KompiTech delivered onsite engineers and on-demand support across Zurich, Munich, and Luxembourg, all managed through a single point of contact.
Read the full story3
Offices Supported
NBD
Response SLA
6+ yrs
Partnership
What Our Clients Say
“KompiTech transformed how we manage IT across our European offices. The autonomous platform reduced our ticket resolution time dramatically.”
Marcus Reinhardt
IT Director, Enterprise Manufacturing
“The field engineer network is exceptional. Having qualified technicians available globally changed our approach to IT support.”
Sarah Chen
CTO, Financial Services
“Moving to KompiTech's managed services was the best decision we made. The cost savings alone justified the switch within the first quarter.”
David Okonkwo
VP of Operations, Healthcare
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